Refund Policy

Refund Policy

Thank you for purchasing from **Mega Software Bundle**, operated by **Logiq Point Private Ltd**.

Since all our products are digital downloads, please read this Refund Policy carefully.

1. No Refund on Digital Products

All products sold on this website are **non-refundable** because:

  • Digital items cannot be returned
  • Downloads are delivered instantly
  • Once accessed, the product is considered used

We recommend checking the product details, description, and previews before purchasing.

2. Exceptions (Refunds Allowed Only in These Cases)

Refunds are approved only in the following situations:

2.1 File Not Received

Payment completed but:

  • Download link not received
  • Email not delivered
  • Access failed for more than 24 hours

You must contact support within 48 hours.

2.2 Corrupt or Unusable Files

If:

  • The downloaded file is completely corrupted
  • The file does not open
  • The file is damaged or incomplete

We will verify and send a replacement. If replacement fails, a refund will be issued.

2.3 Wrong Product Delivered

If you received a different product than what you ordered, we will:

  • Replace it with the correct product
  • Issue a refund if replacement is unavailable

3. No Refund for These Cases

Refunds will NOT be provided if:

  • You changed your mind
  • You purchased by mistake
  • You downloaded the wrong file
  • You expected features not mentioned
  • Your device does not support the file
  • You want refund due to incompatibility without checking requirements
  • You want refund for “not needed anymore”

4. Processing Time

Approved refunds will be processed within:

3–7 business days

Refund will be credited through the **original payment method**.

5. Contact for Refund Requests

For refund-related issues, **email us** with:

  • Order ID
  • Email used during purchase
  • Screenshot of payment
  • Explanation of the issue